ENT & Allergy of Southeast Missouri
501 W Pine St, Farmington, Missouri, 63640
Patients are split on their experience here. Many praise Dr. Roberts and Dr. Medaris for their surgical skill and bedside manner, often calling them life-savers. However, the office staff and billing department receive heavy criticism for being rude, unhelpful, and disorganized. Several people mentioned long wait times and frustrating billing practices that left them feeling like just another number.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing dispute, ask to speak with the office manager immediately rather than the front desk staff.
✓ What Works Well
- Exceptional surgical outcomes
- Knowledgeable and caring doctors
- Friendly nurse practitioners
✗ Areas to Improve
- Rude and dismissive office staff
- Aggressive and confusing billing
- Long wait times
- Why am I being charged for a no-show when I never received a reminder?
- Can I get a refund for upfront payments?
Doctors are spot on, but the front desk needs a serious attitude adjustment.
Billing is a nightmare and they don't work with patients.
Great care for kids, but the administrative side is a mess.
- Category Health & Medical
- City Farmington
- State Missouri
- Postcode 63640
- Country United States
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