7575 US-42, Florence, Kentucky, 41042
Patients frequently praise the surgical outcomes and the expertise of the ENT specialists. The clinical staff is often described as professional and kind. However, billing transparency and the front desk phone service are common complaints. Most patients feel they get good bang for the buck regarding their health, despite some administrative friction.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify insurance coverage for specific tests directly with your provider before the appointment.
✓ What Works Well
✗ Areas to Improve
Great surgery results
Billing department needs to be clearer
Doctors are top notch