ENT and Allergy Associates - Medford
103 Old Marlton Pike, Suite 211 & 225, Medford, New Jersey, 08055
Patients generally hold Dr. Kim in high regard, describing him as a caring and thorough physician. However, the practice has faced significant backlash following a recent merger. Many long-term patients report that administrative processes have become difficult, communication has suffered, and the front desk staff is often perceived as rude or unhelpful. While the medical care remains a highlight, the operational changes have left many feeling frustrated.
We analyze 71 public reviews for ENT and Allergy Associates - Medford using our data models and filter out spam to highlight only authentic feedback.
If you need paperwork completed, follow up early and often, as the administrative team can be slow to process requests.
✓ What Works Well
- Dr. Kim is highly skilled and compassionate
- Effective treatment plans for allergies
- Thorough and patient-focused medical care
✗ Areas to Improve
- Administrative headaches post-merger
- Rude and dismissive front desk staff
- Difficulties with paperwork and billing
- Do they still accept my insurance?
- Why is it so hard to get paperwork filled out?
- Has the quality of service changed since the merger?
Dr. Kim is the best, but the office staff makes it hard to want to return.
The merger really ruined the flow of this once-great practice.
If you can get past the front desk, the medical care is top-notch.
- Category Health & Medical
- Neighborhood Medford
- City Medford
- State New Jersey
- Postcode 08055
- Country United States
