115 Broadhollow Rd, Melville, New York, 11747
This practice is highly polarized. While many patients appreciate the medical expertise of specific doctors, the administrative side—including the call center, billing, and appointment scheduling—is a major source of frustration. Patients frequently report long wait times, billing errors, and difficulty reaching a live person.
Use the online portal for scheduling and communication to avoid the call center.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office management is a disaster
Billing department is aggressive and opaque
Call center is unhelpful