Health & Medical · ENT & Allergy

ENT and Allergy Associates - West Side

620 Columbus Ave, 2nd Floor, New York, New York, 10024

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

While the doctors are often praised for their expertise, the practice suffers from severe administrative issues. Patients frequently report rude front desk staff, billing errors, and difficulty reaching the office by phone. The clinical care is generally good, but the operational side is a major source of frustration.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 55/100
Pro Tip

Keep detailed records of all payments and insurance communications to resolve billing disputes.

Specialized ENT care
On-site testing
Pros & Cons

✓ What Works Well

  • Expert medical care
  • Clean and modern office
  • Accommodating audiologists

✗ Areas to Improve

  • Rude and unprofessional front desk
  • Billing and insurance errors
  • Difficult to reach by phone
Frequently Asked Questions
  • Why was I billed for this?
  • How do I reach the medical team?
User Feedback

Great doctors, bad admin.

Front desk is a disaster.

Billing is a scam.

Location Details
Street: 620 Columbus Ave, 2nd Floor
Neighborhood: Upper West Side
City: New York
State: New York
Postcode: 10024
Country: United States
Location
620 Columbus Ave 2nd Floor, New York, NY 10024
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.