620 Columbus Ave, 2nd Floor, New York, New York, 10024
While the doctors are often praised for their expertise, the practice suffers from severe administrative issues. Patients frequently report rude front desk staff, billing errors, and difficulty reaching the office by phone. The clinical care is generally good, but the operational side is a major source of frustration.
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Keep detailed records of all payments and insurance communications to resolve billing disputes.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad admin.
Front desk is a disaster.
Billing is a scam.