128 Lilly Rd NE, Suite 202, Olympia, Washington, 98506
ENT Associates Southwest has a polarized reputation. Many patients praise the surgical expertise and bedside manner of doctors like Dr. Kim and Dr. Jung. However, there are frequent and severe complaints about administrative disorganization, long wait times, billing errors, and difficulty reaching staff. Some patients feel the clinic is more focused on revenue than patient care.
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Verify all billing and insurance coverage details directly with your insurance provider before surgery.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office staff
Billing is a nightmare
Professional care