ENT Specialists
25500 Meadowbrook Rd, Novi, Michigan, 48375
This ENT practice is highly regarded for its professional, knowledgeable, and caring doctors. Many patients report successful treatments and a high standard of care. However, there are significant concerns regarding administrative issues, including long wait times, billing transparency, and occasional rudeness from front-desk staff. It is a clinic where the clinical work is highly rated, but the office management can be a source of frustration for some patients.
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✓ What Works Well
- Professional and knowledgeable doctors
- Successful treatment outcomes
- High standard of care
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Inconsistent front-desk friendliness
- Why is the wait time so long?
- Are they transparent about costs?
Great doctors, but the admin side is a mess.
Successful treatment, highly recommend.
Admin needs major improvement.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48375
- Country United States
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