ENT Specialists
31100 Telegraph Rd, Suite 230, Bingham Farms, Michigan, 48025
Patients generally have high regard for the medical expertise of the doctors at this practice, often citing successful surgeries and effective treatments. However, the administrative experience is inconsistent. Some patients report rude front desk staff and long wait times, while others find the service efficient and friendly. It seems to be a practice where the clinical care is strong, but the front-end experience can be hit or miss.
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✓ What Works Well
- Highly skilled surgeons
- Effective treatment plans
- Good bedside manner from doctors
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Surprise billing issues
- Why are there surprise charges?
- Is the staff always this difficult?
Doctors are top-notch, but the office staff needs work.
Great medical care, but the admin side is frustrating.
I'm happy with the results, but the wait was long.
- Category Health & Medical
- City Bingham Farms
- State Michigan
- Postcode 48025
- Country United States
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