2004 NY-17M, Goshen, New York, 10924
ENT Specialty Care in Goshen is generally well-regarded for its clinical care, with many patients praising the thoroughness and professionalism of the doctors and PAs, especially Kaitlyn Buck. However, there are recurring complaints about administrative issues, including poor phone communication, billing errors, and rude front desk staff. The clinical quality is often seen as excellent, but the administrative side can be frustrating.
Always get a receipt for payments and verify your billing statements to avoid errors.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor admin
Excellent care, frustrating front desk
Highly recommended for ENT