Enterprise Rent-A-Car
Other · Car Rental

Enterprise Rent-A-Car

6418 U.S. Route 60 E, Barboursville, 25504

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers generally find the staff here friendly and helpful, often praising specific employees for going the extra mile. However, there are recurring complaints about vehicle availability despite reservations and some issues with cleanliness. It is a popular choice for insurance rentals, but double-check your booking to avoid surprises.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
16
Lowest rating

We analyze 70 public reviews for Enterprise Rent-A-Car using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 70/100
Facilities 65/100
Pro Tip

Call the local branch directly to confirm your vehicle is actually on the lot before heading over.

Insurance Replacements
Local Pickup Available
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Easy rental process for many
  • Good vehicle selection

✗ Areas to Improve

  • Vehicle availability issues
  • Cleanliness concerns
  • Strict policy enforcement
Frequently Asked Questions
  • Do I need my own insurance?
  • Why was my reservation canceled?
  • Can I extend my rental?
User Feedback

The staff is spot on with customer service.

Great bang for the buck when everything goes right.

Make sure to inspect the car before leaving.

Quick Info