Enterprise Rent-A-Car
249 Adams Ave, Silverthorne, Colorado, 80498
This location receives highly polarized reviews. Many customers praise the staff, particularly Logan, for being professional, efficient, and helpful in stressful situations. However, there is a significant number of complaints regarding vehicle availability, mechanical issues (like summer tires in snow), and poor customer service from specific staff members. The inconsistency in service quality seems to be the main pain point for travelers in this resort area.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify the tire type on your rental if you are driving in mountain conditions.
✓ What Works Well
- Helpful and professional staff
- Quick rental process
- Good vehicle selection when available
✗ Areas to Improve
- Vehicle availability issues
- Mechanical concerns (tires, brakes)
- Inconsistent customer service
- Do you have AWD vehicles available?
- What is your policy on snow tires?
Logan saved our vacation.
They gave me a car with summer tires in the snow.
Reservation was not honored.
- Category Automobile
- City Silverthorne
- State Colorado
- Postcode 80498
- Country United States
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