Epic Care
4721 Dallas Ranch Rd, Antioch, California, 94531
Epic Care is highly regarded for its compassionate and knowledgeable oncologists, particularly Dr. Seaver. Patients feel well-cared for and supported during difficult times. However, there are significant complaints about the lab and administrative staff, with reports of long wait times, poor communication, and even errors in lab work. It's a place where the doctors shine, but the office operations can be frustrating.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need labs, try to schedule them at a different location if possible.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Thorough and clear explanations
- Supportive care
✗ Areas to Improve
- Poor lab and administrative service
- Long wait times
- Communication issues
- Is the lab reliable?
- Are the doctors good?
Dr. Seaver is the best, but the lab is a mess.
Great care, but the office is frustrating.
They really listen and care.
- Category Health & Medical
- City Antioch
- State California
- Postcode 94531
- Country United States
readers daily.