EPIC Health Royal Oak
26300 Woodward Ave, empty, Royal Oak, Michigan, 48067
EPIC Health in Royal Oak is highly polarized. Patients love specific providers like Deena Chabaan and Margaret Syms, praising their compassion and thoroughness. However, the administrative side is widely criticized for a poor phone system, difficulty in scheduling, and billing errors. Many patients feel the organization prioritizes profit over patient care, leading to a frustrating experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you find a provider you love, stick with them, but be prepared to manage your own administrative and billing records.
✓ What Works Well
- Compassionate and thorough providers
- Friendly and welcoming staff
- Effective care plans
✗ Areas to Improve
- Poor phone and scheduling system
- Billing errors and lack of transparency
- Difficulty reaching the office directly
- How do I reach a human?
- Why am I being billed for this?
- Is the app reliable?
Deena is amazing, but the admin side is a nightmare.
I'm being billed for appointments I never made.
Great providers, but the system is broken.
- Category Health & Medical
- City Royal Oak
- State Michigan
- Postcode 48067
- Country United States
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