Epic Nails
Personal Care · Nail Salon

Epic Nails

2015 Burnsville Center, Burnsville, Minnesota, 55306

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Customers are split on their experience at this spot. While some regulars praise the friendly staff and quality work, many others report rushed services, poor nail shaping, and polish that chips within days. Communication issues and a lack of accountability when mistakes happen are common complaints. It seems hit or miss depending on which technician you get. Overall, the inconsistency makes it a gamble for a reliable manicure.

Our Review Process
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Highest rating
18
Lowest rating

We analyze 75 public reviews for Epic Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 55/100
Pro Tip

Ask for specific technicians like Tom or Lee who have a loyal following, and avoid walk-ins during peak hours to prevent rushed work.

Walk-ins accepted
Mall location
Pros & Cons

✓ What Works Well

  • Friendly staff when they are not rushed
  • Convenient mall location
  • Wide variety of color choices

✗ Areas to Improve

  • Inconsistent quality and rushed service
  • Poor communication and language barriers
  • Polish chips or peels quickly
Frequently Asked Questions
  • Do they accept walk-ins?
  • Why is the pricing inconsistent?
  • Can they fix a bad set?
User Feedback

Technicians often rush through appointments.

Customer service is lacking when issues arise.

Nail quality is hit or miss.