Epic Optical
189 W 8th St, Chattanooga, Tennessee, 37402
This optical practice is generally praised for its state-of-the-art equipment, knowledgeable doctors, and friendly staff. Many patients appreciate the thorough exams and frame selection. However, there are recurring complaints about poor customer service from the front desk, inconsistent pricing, and issues with communication. Some patients feel that the service has declined or that they were treated rudely.
We analyze 67 public reviews for Epic Optical using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- State-of-the-art equipment
- Knowledgeable doctors
- Friendly staff
✗ Areas to Improve
- Poor customer service
- Inconsistent pricing
- Communication issues
- Do you accept my insurance?
- How long will my glasses take?
- Can I get an appointment?
Dr. Dell is great.
Front desk is rude.
Great selection of frames.
- Category Health & Medical
- Neighborhood Chattanooga
- City Chattanooga
- State Tennessee
- Postcode 37402
- Country United States
