Epiphany Dermatology (formerly Sona Dermatology)
19735 Germantown Rd, Suite 210, Germantown, Maryland, 20874
Patients appreciate the thorough skin exams and professional demeanor of the doctors at Epiphany Dermatology. However, the office faces significant criticism regarding administrative hurdles, specifically long wait times for appointments and billing confusion. While the medical care is often described as top-tier, the front-office experience is a major pain point.
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Schedule your annual skin check months in advance as the practice is in high demand.
✓ What Works Well
- Thorough skin exams
- Professional medical staff
- Effective treatments
✗ Areas to Improve
- Long appointment wait times
- Billing department issues
- Poor phone responsiveness
- How far in advance should I book?
- Are they accepting new patients?
Doctors are excellent but admin is lacking
Billing is confusing
Thorough body scans
- Category Health & Medical
- City Germantown
- State Maryland
- Postcode 20874
- Country United States
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