Epiphany Dermatology
3111 Azalea Park Dr, Muskogee, Oklahoma, 74401
Patients generally praise the medical staff for being knowledgeable and kind, often highlighting the PAs for their thoroughness. While many find the care top-notch and efficient, a significant number of reviews mention frustrating communication issues, specifically regarding phone responsiveness and appointment scheduling. Some patients feel the administrative side is disorganized, leading to long wait times or difficulty getting biopsy results. Overall, the clinical care is seen as a great bang for the buck, but the front-office experience can be a bit of a headache.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request your biopsy results via the patient portal if phone lines are busy.
✓ What Works Well
- Knowledgeable and kind medical staff
- Thorough skin exams and effective treatments
- Comfortable and welcoming atmosphere
✗ Areas to Improve
- Poor phone communication and responsiveness
- Long wait times for appointments
- Inconsistent administrative follow-up
- How long does it take to get biopsy results?
- Do they accept my specific insurance plan?
Clinical staff is spot on with diagnoses.
Front desk needs to improve their phone game.
Great care, but the wait can be a drag.
- Category Health & Medical
- City Muskogee
- State Oklahoma
- Postcode 74401
- Country United States
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