Health & Medical · Pediatric Ophthalmology

Eric Pennock, MD

124 Graham Park Drive, # 300, Cranberry Township, Pennsylvania, 16066

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice has a loyal following, with many parents praising the doctors' ability to make children feel comfortable. However, there are significant and recurring complaints about long wait times, rude or disorganized front desk staff, and billing issues. The recent retirement of a popular doctor has also caused frustration.

Review Summary
20
Most Relevant
15
Newest
20
Highest
14
Lowest
Total Reviews Analyzed: 69
Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

If you have a billing issue, try to resolve it with the office manager directly, as the front desk staff can be difficult to deal with.

Pediatric Ophthalmology
Highly Experienced
Pros & Cons

✓ What Works Well

  • Doctors are great with children
  • Professional and knowledgeable
  • Good surgical outcomes

✗ Areas to Improve

  • Extremely long wait times
  • Rude or disorganized front desk staff
  • Billing and insurance issues
Frequently Asked Questions
  • Do you accept my insurance?
  • How long will my appointment take?
User Feedback

The doctors are great, but the office staff is a mess.

I love my doctor, but I hate the wait times.

The billing department is very difficult to deal with.

Location Details
Street: 124 Graham Park Drive, # 300
Neighborhood: Cranberry Township
State: Pennsylvania
Postcode: 16066
Country: United States
Location
124 Graham Park Drive # 300, Cranberry Twp, PA 16066
Quick Info
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