Erick Ellgren: Allstate Insurance
1188 Bishop St, PH 2, Honolulu, Hawaii, 96813
Erick Ellgren's Allstate agency receives mixed reviews. Many clients praise the staff, especially Lauren and Leimomi, for their exceptional service, patience, and knowledge. However, there are notable complaints regarding difficulty reaching the office, lack of responsiveness, and frustration with claim handling. The agency seems to struggle with consistency, leading to a mix of very positive and very negative experiences.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clients often find more success by working with specific, highly-rated agents rather than relying on the general office phone line.
✓ What Works Well
- Some staff are very helpful and professional
- Competitive rates
- Personalized service from specific agents
✗ Areas to Improve
- Difficult to reach the office by phone
- Inconsistent responsiveness
- Frustrating claim handling experiences
- Is it easy to reach a local agent?
- How is their service for long-term clients?
Lauren is exceptional and very helpful.
Communication is often lacking or non-existent.
The team is professional and makes insurance easy to understand.
- Category Financial Services
- City Honolulu
- State Hawaii
- Postcode 96813
- Country United States
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