2810 N Loop 1604 W, Suite 102, San Antonio, Texas, 78248
Essential Med Clinic is a clinic where the doctor is often praised for her care, but the administrative experience is frequently described as chaotic and frustrating. Patients report long wait times, difficulty reaching the office by phone, and billing practices that feel opaque or unfair. While some patients have had great experiences, many others feel the office prioritizes profit over patient care and communication.
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Use the patient portal for all communication and keep a record of all billing inquiries.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the staff is a nightmare.
They seem to care more about money than patients.
I'm looking for a new doctor due to the office staff.