Essential Med Clinic, PLLC - The Office of Dr. Freda Cobbinah
2810 N Loop 1604 W, Suite 102, San Antonio, Texas, 78248
Essential Med Clinic is a clinic where the doctor is often praised for her care, but the administrative experience is frequently described as chaotic and frustrating. Patients report long wait times, difficulty reaching the office by phone, and billing practices that feel opaque or unfair. While some patients have had great experiences, many others feel the office prioritizes profit over patient care and communication.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all communication and keep a record of all billing inquiries.
✓ What Works Well
- Dr. Cobbinah is caring and thorough
- Clean and professional office environment
- Telehealth options available
✗ Areas to Improve
- Extremely poor administrative communication
- Long wait times for appointments
- Billing and insurance transparency issues
- Why is it so hard to reach someone by phone?
- Are there hidden fees for routine questions?
- How do I get my lab results?
Great doctor, but the staff is a nightmare.
They seem to care more about money than patients.
I'm looking for a new doctor due to the office staff.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78248
- Country United States
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