Health & Medical · Pharmacy & Surgical

Estates Pharmacy & Surgical

169-01 Hillside Ave, Jamaica, New York, 11432

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This pharmacy is a polarizing spot. While some appreciate the convenience and the renovation, many customers have had terrible experiences with rude staff and poor customer service. It is a busy location, which often leads to long waits and frustration. If you are looking for a warm, welcoming experience, this might not be the place for you.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Estates Pharmacy & Surgical using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 50/100
Pro Tip

Avoid using them for UPS drop-offs if you want a smooth experience.

Wait time: Long
Staff: Variable
Pros & Cons

✓ What Works Well

  • Convenient location
  • Renovated facility
  • Home delivery

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor customer service
Frequently Asked Questions
  • Do they deliver?
  • Is the staff friendly?
  • Are prices competitive?
User Feedback

Worst customer service

Staff is rude

Convenient but frustrating