Estrella ENT, P.C.
14506 W Granite Valley Dr, Unit 124, Sun City West, Arizona, 85375
The feedback for this ENT clinic is quite mixed. While some patients appreciate the medical care and find the providers knowledgeable, there are frequent complaints about the front office staff, communication issues, and billing transparency. Some patients feel rushed or ignored, while others have had positive experiences with specific providers. The administrative side seems to be the biggest pain point for many.
We analyze 78 public reviews for Estrella ENT, P.C. using our data models and filter out spam to highlight only authentic feedback.
Confirm all procedure details and costs in writing before your appointment.
✓ What Works Well
- Knowledgeable providers
- Some staff are very kind
- Quick appointment availability
✗ Areas to Improve
- Unprofessional front desk staff
- Poor communication and follow-up
- Billing transparency issues
- Do you perform this specific procedure?
- Why was I charged this amount?
- Can I get a call back?
Medical care is good, but the office is a headache.
Front desk staff needs better training.
Communication is lacking.
- Category Health & Medical
- Neighborhood Sun City West
- City Sun City West
- State Arizona
- Postcode 85375
- Country United States
