3355 Riverbend Dr, #500, Springfield, Oregon, 97477
This practice is highly regarded for its clinical care, with many patients praising the doctors' expertise and bedside manner. However, there are significant and frequent complaints about administrative issues, including long wait times, difficulty reaching the office, and billing disputes. It's a case of excellent doctors hampered by a struggling front office.
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They are very busy; be persistent with follow-ups and keep your own records.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a mess.
I trust them with my health.
The administrative side needs a lot of work.