Health & Medical · Gastroenterology

Eugene Gastroenterology Consultants, PC

3355 Riverbend Dr, #500, Springfield, Oregon, 97477

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

This practice is highly regarded for its clinical care, with many patients praising the doctors' expertise and bedside manner. However, there are significant and frequent complaints about administrative issues, including long wait times, difficulty reaching the office, and billing disputes. It's a case of excellent doctors hampered by a struggling front office.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 45/100
Pro Tip

They are very busy; be persistent with follow-ups and keep your own records.

High clinical quality
Operational challenges
Pros & Cons

✓ What Works Well

  • Excellent and caring doctors
  • Professional clinical staff
  • Good surgical outcomes

✗ Areas to Improve

  • Long wait times for appointments
  • Difficult to reach by phone
  • Billing and administrative issues
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Are they good with complex cases?
User Feedback

Great doctors, but the office is a mess.

I trust them with my health.

The administrative side needs a lot of work.

Location Details
Street: 3355 Riverbend Dr, #500
City: Springfield
State: Oregon
Postcode: 97477
Country: United States
Location
3355 Riverbend Dr #500, Springfield, OR 97477
Quick Info
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