Eugene Lam, MD
47-647 Caleo Bay, Suite 210, La Quinta, California, 92253
Dr. Eugene Lam is highly regarded for his clinical expertise, bedside manner, and thoroughness. Patients appreciate his ability to explain complex GI issues in simple terms and his responsiveness via the patient portal. While most experiences are positive, there are occasional complaints about office staff responsiveness and phone accessibility.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent questions; Dr. Lam is known to be very responsive there.
✓ What Works Well
- Excellent bedside manner
- Thorough and clear explanations
- Responsive to patient questions
✗ Areas to Improve
- Occasional difficulty reaching the office by phone
- Wait times for new patient appointments
- Is he accepting new patients?
- How long does it take to get a colonoscopy scheduled?
Highly trusted for GI procedures
Staff is generally professional
Great use of telehealth for consultations
- Category Health & Medical
- City La Quinta
- State California
- Postcode 92253
- Country United States
readers daily.