European Auto Solutions
1486 Main St, Waltham, Massachusetts, 02451
Customers generally praise the shop for deep expertise in vintage Mercedes and BMW models. Many long-term clients feel the team is honest and provides great value compared to dealerships. However, a recurring frustration is the lack of communication, with several people reporting ignored voicemails and emails. While the technical work is often described as spot on, the administrative side can be hit or miss. Overall, it is a go-to spot for enthusiasts who value quality over quick service.
We analyze 70 public reviews for European Auto Solutions using our data models and filter out spam to highlight only authentic feedback.
Check out the parking lot while you wait; it is often filled with rare vintage cars.
✓ What Works Well
- Deep expertise in vintage European cars
- Fair pricing compared to dealerships
- Professional and knowledgeable staff
✗ Areas to Improve
- Poor communication and responsiveness
- Difficulty scheduling appointments
- Inconsistent follow-up on quotes
- Do you service vintage Mercedes models?
- Why is it so hard to get a callback?
- Do you offer loaner vehicles?
The technical work is top-tier and worth the wait.
Communication is a major pain point for new customers.
Ed and his team are honest and treat cars with respect.
- Category Automobile
- Neighborhood Waltham
- City Waltham
- State Massachusetts
- Postcode 02451
- Country United States
