2820 N Green River Rd, Evansville, Indiana, 47715
Patients generally praise the clinical staff for being gentle and thorough, especially with children and those with dental anxiety. However, there is a recurring frustration regarding administrative efficiency, specifically with scheduling conflicts and unexpected billing issues. While the dental work itself is often described as top-notch, the front office communication leaves some patients feeling unheard or blindsided by costs. Overall, it is a mixed bag of excellent clinical care versus administrative headaches.
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Always demand a written good faith estimate before any procedure, especially if you have dual insurance.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the front office needs a serious overhaul.
They are amazing with kids, but the billing department is a mess.
I felt blindsided by the final bill after being told they couldn't provide an estimate.