Everett & Hurite Ophthalmic Association
560 Rugh St, Greensburg, Pennsylvania, 15601
Patients generally praise the medical expertise and thoroughness of the doctors, often highlighting successful outcomes. However, the office environment is frequently described as chaotic, with significant complaints regarding long wait times and unprofessional staff behavior. While some find the care spot on, others feel like just another number in a profit-driven system. Communication issues and rude interactions with specific staff members are recurring pain points.
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Request appointments for early morning to avoid the cumulative delays that plague the afternoon schedule.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Thorough eye exams and clear explanations
- Compassionate care for pediatric patients
✗ Areas to Improve
- Excessive wait times
- Unprofessional and rude front desk staff
- Poor communication regarding appointments
- Why is the wait time so long?
- Can I get a second opinion easily?
- Why was my appointment rescheduled?
Doctors are great but the admin side is a mess.
Staff needs better training on basic courtesy.
Worth the drive for the quality of medical care.
- Category Health & Medical
- City Greensburg
- State Pennsylvania
- Postcode 15601
- Country United States
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