805 W 7th St, Suite 101, Reno, Nevada, 89503
Patients generally love the clinical care provided by the dentists, often highlighting their expertise and gentle touch. However, the front office staff frequently receives criticism for being rude, unhelpful, and disorganized with scheduling. Many long-term patients feel the transition to the new management has negatively impacted the office culture. While the dental work itself is often described as spot on, the administrative hurdles leave a sour taste for many.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not provide accurate network status.
✓ What Works Well
✗ Areas to Improve
Clinical staff is great but the front desk needs a total overhaul.
Great bang for the buck if you can get past the receptionist.
The dental work is solid, but the administrative stress is not worth it.