Evergreen Family Medicine
Health & Medical · Family Medicine

Evergreen Family Medicine

3635 Peachtree Industrial Blvd, Suite 550, Duluth, Georgia, 30096

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Dr. Chai is widely respected for her medical expertise and genuine care. However, the front desk staff is a frequent source of frustration, with many patients reporting rude behavior and poor communication. It's a clinic where the medical care is excellent, but the administrative side needs significant improvement.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

If you have issues with the front desk, try to communicate directly with the doctor or use the patient portal.

Family medicine
Bilingual staff
Pros & Cons

✓ What Works Well

  • Excellent doctor
  • Thorough care
  • Compassionate

✗ Areas to Improve

  • Rude front desk
  • Poor communication
  • Billing issues
Frequently Asked Questions
  • Why is the staff so rude?
  • Do you accept my insurance?
User Feedback

Great doctor, bad admin

Very thorough

Staff needs training

Location Details
Street: 3635 Peachtree Industrial Blvd, Suite 550
Neighborhood: Duluth
City: Duluth
State: Georgia
Postcode: 30096
Country: United States
Location
3635 Peachtree Industrial Blvd Suite 550, Duluth, GA 30096
Quick Info
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