3635 Peachtree Industrial Blvd, Suite 550, Duluth, Georgia, 30096
Dr. Chai is widely respected for her medical expertise and genuine care. However, the front desk staff is a frequent source of frustration, with many patients reporting rude behavior and poor communication. It's a clinic where the medical care is excellent, but the administrative side needs significant improvement.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the doctor or use the patient portal.
✓ What Works Well
✗ Areas to Improve
Great doctor, bad admin
Very thorough
Staff needs training