Automobile · Ford Dealership Service

Evergreen Ford Service

1500 18th Ave NW, Issaquah, Washington, 98027

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Evergreen Ford Service is a typical dealership experience, with a mix of high praise for specific service advisors and frustration over pricing and communication. Many customers value the convenience of shuttle services and the professionalism of long-term staff. However, others feel the service department is overpriced and sometimes dismissive of warranty claims or complex issues. It's a reliable choice for routine maintenance, but some customers suggest seeking second opinions for major repairs.

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We analyze 73 public reviews for Evergreen Ford Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 68/100
Pro Tip

Always ask for a detailed breakdown of labor hours before approving major repairs.

Shuttle Service
Recall Specialist
Pros & Cons

✓ What Works Well

  • Professional and friendly advisors
  • Convenient shuttle service
  • Reliable for routine maintenance

✗ Areas to Improve

  • High labor rates
  • Inconsistent communication on complex issues
  • Some warranty claims are difficult
Frequently Asked Questions
  • Do you offer a loaner car?
  • Is this covered under warranty?
  • How long will the service take?
User Feedback

Great service, but very expensive.

Advisors are helpful and keep me updated.

Felt overcharged for a simple fix.