Evergreen Post Acute
3034 S Dupont Blvd, Smyrna, Delaware, 19977
Reviews for Evergreen Post Acute are highly polarized. Many positive reviews specifically mention a staff member named Genie, praising her hospitality and kindness. However, a significant number of negative reviews raise serious concerns about cleanliness, hygiene, staff responsiveness, and overall quality of care. Several families have reported issues with medication management and communication. The discrepancy between the glowing reviews for specific staff and the critical reports of facility conditions suggests a need for caution.
We analyze 79 public reviews for Evergreen Post Acute using our data models and filter out spam to highlight only authentic feedback.
If visiting, pay close attention to the cleanliness of the room and the responsiveness of the staff to resident needs.
✓ What Works Well
- Some staff members are very kind (e.g., Genie)
- Some areas are clean
✗ Areas to Improve
- Concerns about hygiene and cleanliness
- Reports of poor communication
- Staffing shortages and slow response times
- Is the facility clean?
- How is the communication with families?
- Are the residents well-cared for?
Genie is a gem, but the facility needs major improvements.
Serious concerns about hygiene and care quality.
Communication with families is often lacking.
- Category Health & Medical
- City Smyrna
- State Delaware
- Postcode 19977
- Country United States
