Evernest Property Management Maryland
16701 Melford Blvd, #400, Bowie, Maryland, 20715
This company has a very polarized reputation. Many long-term clients of the original Silver River management team were very happy, but since the acquisition by Poplar Homes (now Evernest), there have been widespread complaints about poor communication, unresponsive call centers, and difficulty resolving maintenance issues. It is currently struggling to maintain its previous high standards.
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Be aware that the company has undergone significant management changes.
✓ What Works Well
- Original Silver River team was excellent
- Some individual staff members are helpful
✗ Areas to Improve
- Poor communication after acquisition
- Unresponsive call centers
- Difficulty resolving maintenance issues
- Is the local office still active?
- How do I reach a human for maintenance?
- Are they still managing properties in Maryland?
The transition to Poplar was a nightmare.
Customer service is now non-existent.
I miss the local team.
- Category Real Estate
- City Bowie
- State Maryland
- Postcode 20715
- Country United States
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