Evernorth Care Group - Sun City
9069 W Thunderbird Rd, Peoria, Arizona, 85381
Evernorth Care Group in Peoria receives mixed reviews. Some patients appreciate the convenience of having multiple services in one location and find the staff kind. However, there are significant complaints regarding administrative issues, including difficulty reaching the office, long wait times, and inconsistent customer service. The experience seems to vary greatly depending on the specific provider and department.
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If you have trouble reaching the office, try using the patient portal for non-urgent requests.
✓ What Works Well
- Convenient multi-service location
- Some very kind and professional staff
- Comprehensive clinical services
✗ Areas to Improve
- Difficulty reaching the office by phone
- Long wait times
- Inconsistent customer service
- Why is it so hard to get a call back?
- How do I schedule an appointment?
Great facility, but the service is hit or miss.
Staff is kind, but the wait times are long.
Very professional and thorough.
- Category Health & Medical
- City Peoria
- State Arizona
- Postcode 85381
- Country United States
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