EverTrue Mason Pointe
13190 S Outer Forty Rd, Town and Country, Missouri, 63017
Mason Pointe is a beautiful, resort-like senior living community that many residents and their families find to be an excellent choice. The staff is generally praised for their care and professionalism, and the facilities are top-notch. However, there are some significant concerns regarding staffing levels, communication, and the quality of care in the memory care and rehab units. Families should be prepared to be active advocates for their loved ones.
We analyze 73 public reviews for EverTrue Mason Pointe using our data models and filter out spam to highlight only authentic feedback.
Be an active advocate for your loved one and maintain regular communication with the staff.
✓ What Works Well
- Beautiful and resort-like facilities
- Friendly and professional staff
- Variety of activities
✗ Areas to Improve
- Staffing concerns in care units
- Communication issues with management
- Inconsistent care quality
- What levels of care are available?
- Is it worth the cost?
- How is the food?
A wonderful place to live
Staff needs better communication
Great for independent living
- Category Other
- Neighborhood Town and Country
- City Town and Country
- State Missouri
- Postcode 63017
- Country United States
