Excel Eye Center: Orem
Health & Medical · Ophthalmology

Excel Eye Center: Orem

820 N 980 W, Orem, Utah, 84057

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Excel Eye Center is highly regarded for its clinical expertise, particularly in pediatric care and complex procedures. However, the patient experience is frequently marred by long wait times, poor communication, and aggressive billing practices. Many patients feel the office is overbooked, leading to a rushed and impersonal atmosphere.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 85/100
Admin Efficiency 20/100
Pro Tip

Ask about potential extra charges for routine exams before the appointment begins to avoid surprise bills.

High clinical skill
Poor time management
Pros & Cons

✓ What Works Well

  • Highly skilled doctors
  • Excellent pediatric care
  • Effective surgical outcomes

✗ Areas to Improve

  • Excessive wait times
  • Poor billing transparency
  • Rude or dismissive front desk staff
Frequently Asked Questions
  • Why is the wait time so long for a scheduled appointment?
  • Are there hidden fees for extra services?
User Feedback

Great doctors, but the office management is a total mess.

Expect to spend hours waiting for a short visit.

Clinical care is top-notch, but the service is frustrating.

Location Details
Street: 820 N 980 W
Neighborhood: Orem
City: Orem
State: Utah
Postcode: 84057
Country: United States
Location
820 N 980 W, Orem, UT 84057
Quick Info
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