5626 Gulf Dr, New Port Richey, Florida, 34652
Excel Medical Imaging receives mixed reviews. Many patients praise the technicians for their professionalism, kindness, and ability to make them feel comfortable. However, there are significant complaints regarding the administrative side, particularly the patient portal, billing transparency, and communication. While the clinical care is often rated highly, the administrative hurdles can make the experience frustrating for some.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the patient portal, call the office directly and ask for a hard copy of your records.
✓ What Works Well
✗ Areas to Improve
The techs are great, but the office staff needs help.
Great service, but the portal is a nightmare.
Efficient imaging, but be prepared for billing headaches.