Excel pain consultants
1 Hospital Dr, Suite 201, Aliquippa, Pennsylvania, 15001
This pain management practice is highly polarized. Many patients praise the compassionate, attentive, and effective care provided by the clinical team, particularly Jenna Haaf. However, there are significant complaints regarding administrative disorganization, rude front-desk staff, and rigid policies that some patients find dismissive or punitive. The experience seems to vary greatly depending on the provider and the patient's specific needs.
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Be prepared for strict adherence to all clinic policies, including medication counts and drug screenings; transparency is key.
✓ What Works Well
- Compassionate and attentive clinical team
- Effective treatment plans
- Professional and friendly staff
✗ Areas to Improve
- Administrative disorganization
- Rude or dismissive front-desk staff
- Rigid and sometimes punitive policies
- Why are the policies so strict?
- How do I resolve scheduling issues?
- Is the doctor accepting new patients?
Jenna is an angel.
Great care, but the office management is frustrating.
Felt treated like a criminal.
- Category Health & Medical
- City Aliquippa
- State Pennsylvania
- Postcode 15001
- Country United States
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