Excelsia Injury Care Catonsville
700 W Geipe Rd, # 265, Catonsville, Maryland, 21228
Excelsia Injury Care in Catonsville receives mixed reviews. Many patients are very happy with the physical therapy and the care they receive from doctors like Dr. Blum. However, there are significant complaints about administrative issues, including scheduling, billing, and rude front desk staff. It seems like a place where the clinical care is good, but the office management is lacking.
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Keep a close eye on your appointments and billing; don't rely solely on the office to manage these.
✓ What Works Well
- Excellent physical therapy
- Caring and knowledgeable doctors
- Friendly therapy staff
✗ Areas to Improve
- Poor administrative management
- Scheduling issues
- Rude front desk staff
- Why was my appointment canceled without notice?
- Is the facility clean?
Great therapy, but the office is a mess.
Dr. Blum is amazing.
The front desk staff needs to be more professional.
- Category Health & Medical
- City Catonsville
- State Maryland
- Postcode 21228
- Country United States
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