Excelsia Injury Care Randallstown/Windsor Mill
3106 Lord Baltimore Dr, Suite 100, Windsor Mill, Maryland, 21244
The clinic receives mixed reviews. Many patients praise the friendly and professional staff, particularly the front desk and therapy teams, for making them feel comfortable. However, there are recurring complaints about long wait times, administrative disorganization, and the aging condition of the facility. While the medical care is often described as effective, the overall patient experience can be inconsistent.
We analyze 65 public reviews for Excelsia Injury Care Randallstown/Windsor Mill using our data models and filter out spam to highlight only authentic feedback.
Call ahead to check if the clinic is running on time before your appointment.
✓ What Works Well
- Friendly and professional staff
- Effective therapy sessions
- Convenient location
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Aging facility and equipment
- How long is the typical wait?
- Do you accept my insurance?
- How do I schedule an appointment?
Staff is great, but the wait is too long.
The facility needs a major renovation.
They really care about your recovery.
- Category Health & Medical
- Neighborhood Windsor Mill
- City Windsor Mill
- State Maryland
- Postcode 21244
- Country United States
