Excelsior Healthcare Primary & Urgent Care – Buford
2805 Hamilton Mill Rd, Buford, Georgia, 30519
Patients at Excelsior Healthcare in Buford report a mixed bag of experiences. While some praise specific providers for their care and attention, many others express deep frustration with the office management, billing errors, and lack of communication. The transition to new ownership seems to have caused significant operational issues that many long-term patients find unacceptable.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance and provider network status directly with your insurance company before your visit to avoid unexpected out-of-network charges.
✓ What Works Well
- Some providers are very caring
- Convenient location
- Some staff go the extra mile
✗ Areas to Improve
- Poor office management
- Billing and insurance issues
- Lack of follow-up and communication
- Why did my bill change?
- Why can't I get a call back?
Great doctors, but the office is poorly run
Billing is a constant source of stress
Communication is non-existent
- Category Health & Medical
- City Buford
- State Georgia
- Postcode 30519
- Country United States
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