Excelsior Orthopaedics Podiatry
Health & Medical · Podiatry

Excelsior Orthopaedics Podiatry

4020 Sheridan Dr, Amherst, New York, 14226

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients generally praise the doctors for their expertise and bedside manner, often highlighting successful outcomes. However, the front desk and scheduling processes are a major pain point, with reports of long wait times and dismissive staff. While the clinical care is often described as spot on, the administrative side feels like a real struggle for many. Overall, it is a mixed bag where the medical talent is high but the office management needs work.

Review Summary
20
Most Relevant
14
Newest
20
Highest
15
Lowest
Total Reviews Analyzed: 69
Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

Ask about the office art; patients find it a nice touch in an otherwise stressful environment.

High clinical satisfaction
Poor administrative responsiveness
Pros & Cons

✓ What Works Well

  • Exceptional medical expertise
  • Clean and bright facilities
  • Conservative treatment approach

✗ Areas to Improve

  • Long phone wait times
  • Difficult scheduling
  • Unprofessional front desk staff
Frequently Asked Questions
  • How long is the wait for an appointment?
  • Can I get a same-day appointment for urgent issues?
User Feedback

Doctors are knowledgeable and kind

Front desk staff can be dismissive

Scheduling is a major headache

Location Details
Street: 4020 Sheridan Dr
City: Amherst
State: New York
Postcode: 14226
Country: United States
Location
4020 Sheridan Dr, Amherst, NY 14226
Quick Info
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