Health & Medical · Emergency Hospital
Exceptional Community Hospital - Lubbock
6401 Spur 327, Lubbock, Texas, 79424
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Updated: 19 May 2026
Authenticity Score: 78/100
About
This hospital is often praised for its speed and personal care, with many patients feeling like a priority. However, there are serious complaints regarding billing practices and some instances of perceived negligence. It is a popular alternative to larger ERs, but patients should be cautious about costs.
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We analyze 74 public reviews for Exceptional Community Hospital - Lubbock using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
80/100
Admin Efficiency
50/100
Pro Tip
Always clarify the cost of tests and procedures before they are performed to avoid surprise bills.
24/7 Emergency Room
Inpatient services
Pros & Cons
✓ What Works Well
- Fast and efficient ER service
- Clean and professional facility
- Attentive and caring doctors
✗ Areas to Improve
- Unexpected and high billing charges
- Occasional reports of negligence
- Communication issues with billing
Frequently Asked Questions
- Why was I billed so much?
- Is this hospital in-network?
- How long is the wait?
User Feedback
Great care, but watch the bill
Fastest ER in Lubbock
Staff is very attentive
Quick Info
- Category Health & Medical
- Neighborhood Lubbock
- City Lubbock
- State Texas
- Postcode 79424
- Country United States
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