Executive Kia Service Center
1164 N Colony Rd, Suite A, Wallingford, Connecticut, 06492
Executive Kia Service Center has a mixed reputation. While many customers appreciate the friendly staff and the new facility, there are recurring complaints about communication, diagnostic fees, and upselling. Some feel the service is excellent, while others have had frustrating experiences with repairs and insurance claims. It is a convenient option for Kia owners, but be prepared for potential communication hurdles.
We analyze 59 public reviews for Executive Kia Service Center using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear, written estimate before any work begins.
✓ What Works Well
- Friendly staff
- New, clean facility
- Convenient location
✗ Areas to Improve
- Communication issues
- High diagnostic fees
- Aggressive upselling
- Do you provide loaner cars?
- How long will my repair take?
- Can I get a status update?
Friendly staff, but communication is lacking.
Great facility, but expensive repairs.
Mixed experience with service quality.
- Category Automobile
- City Wallingford
- State Connecticut
- Postcode 06492
- Country United States
