Exer Urgent Care - Highland
7000 Boulder Ave, Highland, California, 92346
This urgent care is a polarizing facility. Many patients appreciate the fast, efficient service and the kindness of the clinical staff. However, a significant number of reviews criticize the automated check-in process, long wait times, and perceived lack of empathy from some staff members. It is a convenient option for some, but the administrative experience can be a major source of frustration.
We analyze 77 public reviews for Exer Urgent Care - Highland using our data models and filter out spam to highlight only authentic feedback.
If you are not tech-savvy, ask for help with the check-in process immediately upon arrival; don't struggle with the kiosk alone.
✓ What Works Well
- Fast and efficient service
- Friendly and knowledgeable clinical staff
- Clean facility
✗ Areas to Improve
- Frustrating automated check-in
- Long wait times
- Some reports of rude staff
- What is the current wait time?
- Do you accept my insurance?
- Can I check in online?
Fastest urgent care I've ever been to.
Check-in process is a nightmare.
Great care, but the admin side is a mess.
- Category Health & Medical
- City Highland
- State California
- Postcode 92346
- Country United States
