Automobile · General Auto Repair

Express Care Automotive

5960 S Sherwood Forest Blvd, Baton Rouge, Louisiana, 70816

Google Maps Updated: 19 May 2026
Authenticity Score: 91/100
About

Express Care Automotive is widely regarded as an honest, family-owned shop. Customers appreciate Jason's integrity and the team's willingness to explain repairs without upselling. While most reviews are positive, some female customers have reported feeling dismissed or ignored. The shop is praised for fair pricing and quick service.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
17
Lowest rating

We analyze 69 public reviews for Express Care Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 89/100
Transparency 94/100
Pro Tip

They are known for being cheaper than dealerships; always ask for a second opinion here.

Family Owned
Same Day Service
Pros & Cons

✓ What Works Well

  • Honest and trustworthy staff
  • Fair and transparent pricing
  • Quick diagnostic and repair

✗ Areas to Improve

  • Reports of gender-based bias
  • Inconsistent greeting of customers
  • Some communication gaps
Frequently Asked Questions
  • Do you offer free diagnostics?
  • Can you work on my specific car model?
  • How long is the wait for an oil change?
User Feedback

Jason tells it to you straight

Saved me money compared to the dealer

Spot on service every time