Express Comfort Heating and Air LLC
505 Commerce Park Dr SE, G, Marietta, Georgia, 30060
Express Comfort Heating and Air LLC receives overwhelmingly negative feedback, particularly from customers assigned through home warranty programs. Common complaints include missed appointments, poor communication, misdiagnosed issues, and a lack of accountability. While a small number of customers have had positive experiences with specific technicians, the general consensus is one of frustration and dissatisfaction. Many reviewers warn others to avoid this company, citing unprofessional behavior and a lack of urgency in resolving critical HVAC issues.
We analyze 77 public reviews for Express Comfort Heating and Air LLC using our data models and filter out spam to highlight only authentic feedback.
If assigned this company through a home warranty, request a different contractor immediately if you have any doubts.
✓ What Works Well
- Some technicians are professional and skilled
- Fast initial response in some cases
- None significant
✗ Areas to Improve
- Frequent missed appointments
- Poor communication and lack of follow-through
- Allegations of misdiagnosis and poor workmanship
- Are you available for emergency repairs?
- How do you handle warranty claims?
- Do you offer free estimates?
Worst customer service experience ever.
They don't respect the customer's time.
Avoid at all costs.
- Category Home Services
- Neighborhood Marietta
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
