Health & Medical · Primary Care

Express Family Clinic

10743 Narcoossee Rd, A-18, Orlando, Florida, 32832

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Express Family Clinic in Orlando has a very divided reputation. Many long-term patients love the clinic, praising Dr. Nguyen and the PAs for their thorough, compassionate, and patient-centered care. They appreciate the convenience of same-day appointments and extended hours. Conversely, there are numerous complaints about long wait times, poor administrative communication, and billing issues. Some patients feel the clinic is more focused on profit than patient well-being, leading to a polarized experience.

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We analyze 76 public reviews for Express Family Clinic using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

If you have a busy schedule, try to book the first appointment of the day to avoid long waits.

Extended Hours
Same-Day Appointments
Pros & Cons

✓ What Works Well

  • Compassionate and thorough doctors
  • Convenient same-day appointments
  • Extended hours

✗ Areas to Improve

  • Long wait times
  • Poor administrative communication
  • Billing and insurance issues
Frequently Asked Questions
  • Why is the wait time so long?
  • Are the billing practices transparent?
  • Is it better to make an appointment?
User Feedback

Great care, but the admin side is a headache.

Compassionate and thorough, highly recommend.

Hit or miss; depends on the day.