8600 Liberty Rd, Randallstown, Maryland, 21133
This urgent care center is highly inconsistent. While some patients report excellent, compassionate care from doctors and nurses, many others complain about rude front desk staff, long wait times, and poor communication. Billing issues are a frequent source of frustration. The facility is generally clean, but the administrative experience often overshadows the medical care provided.
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If you have a billing issue, document everything and ask for a supervisor immediately.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk needs training.
Billing is a nightmare.
Hit or miss depending on the shift.