Exton Post Acute
501 Thomas Jones Way, Exton, Pennsylvania, 19341
This facility is highly polarized. Many families praise the clean, modern facility and the caring, professional staff. However, there are serious, recurring complaints about understaffing, long call-bell response times, and poor communication from management. Some patients report neglect and safety concerns, making it a 'hit-or-miss' experience depending on the unit and staffing levels.
We analyze 75 public reviews for Exton Post Acute using our data models and filter out spam to highlight only authentic feedback.
If you have a loved one here, visit frequently to ensure their needs are being met.
✓ What Works Well
- Clean and modern facility
- Some staff are very caring
- Good rehab services
✗ Areas to Improve
- Understaffing issues
- Long call-bell response times
- Poor management communication
- Is the facility clean?
- How is the staffing ratio?
- Do they provide good rehab?
Facility looks like a hotel
Care is inconsistent
Management needs to improve
- Category Health & Medical
- Neighborhood Exton
- City Exton
- State Pennsylvania
- Postcode 19341
- Country United States
