Extra Space Storage
154 Leader Heights Rd, York, Pennsylvania, 17403
This storage facility is highly praised for its clean, secure environment and exceptional customer service. Staff members like Russ and Kaleel are frequently commended for their helpfulness, professionalism, and going above and beyond for customers. While some customers have expressed frustration with rent increases, the overall sentiment is very positive, with many recommending the facility for its ease of use and great staff.
We analyze 72 public reviews for Extra Space Storage using our data models and filter out spam to highlight only authentic feedback.
Be aware that rent rates may increase over time, so factor this into your long-term storage budget.
✓ What Works Well
- Clean and secure facility
- Exceptional customer service
- Helpful and professional staff
✗ Areas to Improve
- Frequent rent increases
- Some find it overpriced
- Occasional billing issues
- Why did my rent increase?
- How do I access my unit?
- Is the facility secure?
Russ is amazing, great service.
Clean and easy to use.
Rent increases are frustrating.
- Category Other
- Neighborhood York
- City York
- State Pennsylvania
- Postcode 17403
- Country United States
